/* Pannello del centralino — stile caldo e minimale, tema chiaro/scuro automatico */
:root{
  /* palette neutra: fondo grigio chiaro, pulsanti e accenti neri */
  --bg:#f3f3f2; --bg-side:#e9e9e7; --surface:#ffffff; --surface-2:#f6f6f5;
  --line:#e1e1de; --line-strong:#cfcfcb;
  --text:#161616; --text-soft:#5f5f5c; --text-faint:#8e8e8a;
  --accent:#161616; --accent-hover:#3a3a38; --accent-ink:#ffffff; --accent-soft:#e4e4e1;
  --ok:#2f7a4a; --ok-soft:#e3f0e7; --warn:#946000; --warn-soft:#f8eed6; --err:#b23b2e; --err-soft:#f7e3df;
  --hover:rgba(0,0,0,.05); --active:rgba(0,0,0,.08);
  --radius:14px; --radius-sm:9px;
  --shadow:0 1px 2px rgba(0,0,0,.04),0 4px 14px rgba(0,0,0,.04);
  --serif:"Iowan Old Style","Palatino Linotype",Palatino,Georgia,"Times New Roman",serif;
  --sans:ui-sans-serif,system-ui,-apple-system,"Segoe UI",Roboto,"Helvetica Neue",sans-serif;
  --mono:ui-monospace,"SF Mono",Consolas,"Liberation Mono",monospace;
  color-scheme:light;
}
@media (prefers-color-scheme:dark){
  :root:not([data-theme="light"]){
    --bg:#1e1e1d; --bg-side:#171716; --surface:#2a2a29; --surface-2:#242423;
    --line:#383836; --line-strong:#4a4a47;
    --text:#ededeb; --text-soft:#b3b3ae; --text-faint:#86867f;
    --accent:#f1f1ef; --accent-hover:#d6d6d2; --accent-ink:#141414; --accent-soft:#3a3a38;
    --ok:#8fcb9c; --ok-soft:#24382a; --warn:#e8bb62; --warn-soft:#3f3218; --err:#ec9a8c; --err-soft:#45261f;
    --hover:rgba(255,255,255,.05); --active:rgba(255,255,255,.09);
    --shadow:0 1px 2px rgba(0,0,0,.3),0 6px 18px rgba(0,0,0,.25);
    color-scheme:dark;
  }
}
:root[data-theme="dark"]{
  --bg:#1e1e1d; --bg-side:#171716; --surface:#2a2a29; --surface-2:#242423;
  --line:#383836; --line-strong:#4a4a47;
  --text:#ededeb; --text-soft:#b3b3ae; --text-faint:#86867f;
  --accent:#f1f1ef; --accent-hover:#d6d6d2; --accent-ink:#141414; --accent-soft:#3a3a38;
  --ok:#8fcb9c; --ok-soft:#24382a; --warn:#e8bb62; --warn-soft:#3f3218; --err:#ec9a8c; --err-soft:#45261f;
  --hover:rgba(255,255,255,.05); --active:rgba(255,255,255,.09);
  --shadow:0 1px 2px rgba(0,0,0,.3),0 6px 18px rgba(0,0,0,.25);
  color-scheme:dark;
}
*{box-sizing:border-box}
html,body{margin:0}
body{font:15px/1.55 var(--sans);color:var(--text);background:var(--bg);-webkit-font-smoothing:antialiased}
a{color:inherit;text-decoration:underline;text-decoration-color:var(--line-strong);text-decoration-thickness:2px;text-underline-offset:3px}
a:hover{text-decoration-color:var(--text)}

/* struttura (stile app desktop: barra laterale richiudibile) */
.layout{display:flex;min-height:100vh}
aside{width:272px;background:var(--bg-side);border-right:1px solid var(--line);flex-shrink:0;padding:10px 10px 12px;
  display:flex;flex-direction:column;gap:2px;position:sticky;top:0;height:100vh;transition:width .18s ease;overflow:hidden}
.side-closed aside{width:58px}
.side-closed aside .label{display:none!important}
.side-top{display:flex;align-items:center;gap:8px;height:40px;padding:0 2px;margin-bottom:6px}
.side-top .brand{font-family:var(--serif);font-size:19px;color:var(--text);white-space:nowrap}
.icon-btn{display:inline-grid;place-items:center;width:34px;height:34px;border-radius:9px;border:0;background:transparent;
  color:var(--text-soft);cursor:pointer;flex-shrink:0;text-decoration:none}
.icon-btn:hover{background:var(--hover);color:var(--text)}
.new-btn{display:flex;align-items:center;gap:10px;padding:7px 8px;border-radius:10px;color:var(--text);text-decoration:none;font-weight:600;font-size:14.5px;white-space:nowrap}
.new-btn .plus{display:inline-grid;place-items:center;width:24px;height:24px;border-radius:50%;background:var(--accent);color:var(--accent-ink);flex-shrink:0}
.new-btn:hover{background:var(--hover)}
aside nav{display:flex;flex-direction:column;gap:1px;margin-top:6px;flex:0 1 auto;min-height:120px;overflow-y:auto;scrollbar-width:thin}
.nav-item{display:flex;align-items:center;gap:11px;padding:7px 9px;border-radius:9px;color:var(--text-soft);text-decoration:none;font-size:14.5px;white-space:nowrap}
.nav-item .ic{flex-shrink:0}
.nav-item:hover{background:var(--hover);color:var(--text)}
.nav-item.on{background:var(--active);color:var(--text);font-weight:600}
.recent{margin-top:14px;overflow:auto;min-height:0;flex:1 1 0}
.recent-title{font-size:12px;color:var(--text-faint);padding:4px 10px 6px}
.recent-item{display:flex;align-items:center;gap:9px;padding:5px 10px;border-radius:8px;color:var(--text-soft);text-decoration:none;font-size:13.5px}
.recent-item:hover{background:var(--hover);color:var(--text)}
.rc-ic{display:inline-grid;color:var(--text-faint)}
.rc-ic.miss{color:var(--err)}
.rc-name{white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.side-user{flex-shrink:0;margin-top:auto;display:flex;align-items:center;gap:10px;padding:10px 4px 0;border-top:1px solid var(--line)}
.avatar{display:inline-grid;place-items:center;width:32px;height:32px;border-radius:50%;background:var(--text);color:var(--bg);font-weight:600;font-size:14px;flex-shrink:0}
.u-meta{display:flex;flex-direction:column;line-height:1.2;flex:1;min-width:0}
.u-meta b{font-size:14px;font-weight:600}
.u-meta small{font-size:12px;color:var(--text-faint)}
.main-wrap{flex:1;min-width:0;display:flex;flex-direction:column}
.topbar{height:48px;display:flex;align-items:center;justify-content:center;color:var(--text-soft);font-size:14px}
main{width:100%;max-width:1040px;margin:0 auto;padding:12px 40px 64px}

/* home: saluto e casella di ricerca */
.hero{max-width:720px;margin:6vh auto 34px;text-align:center}
.greet{font-family:var(--serif);font-weight:400;font-size:38px;margin:0 0 26px;display:flex;align-items:center;justify-content:center;gap:12px}
.spark{color:var(--text);font-size:32px;line-height:1}
.composer{background:var(--surface);border:1px solid var(--line-strong);border-radius:20px;padding:14px 14px 10px 18px;
  box-shadow:var(--shadow);text-align:left}
.composer:focus-within{border-color:var(--text-faint)}
.composer input{border:0!important;box-shadow:none!important;padding:6px 0 14px;font-size:16px;max-width:none;background:transparent}
.composer-bar{display:flex;align-items:center;justify-content:space-between;gap:10px}
.chips-row{display:flex;gap:8px;flex-wrap:wrap}
.chip{display:inline-flex;align-items:center;gap:6px;padding:5px 11px;border:1px solid var(--line-strong);border-radius:10px;
  font-size:13px;color:var(--text-soft);text-decoration:none;background:var(--surface)}
.chip:hover{background:var(--surface-2);color:var(--text)}
.send{display:inline-grid;place-items:center;width:34px;height:34px;border-radius:10px;border:0;background:var(--accent);color:var(--accent-ink);cursor:pointer}
.send:hover{background:var(--accent-hover)}
.status-row{display:flex;gap:18px;justify-content:center;flex-wrap:wrap;margin-top:18px;font-size:13px;color:var(--text-soft)}
.st{display:inline-flex;align-items:center;gap:7px}
.st i{width:8px;height:8px;border-radius:50%;background:var(--text-faint)}
.st.ok i{background:var(--ok)} .st.warn i{background:var(--warn)} .st.no i{background:var(--err)}

/* tipografia */
h1{font-family:var(--serif);font-weight:500;font-size:30px;letter-spacing:-.2px;margin:0 0 22px}
h2{font-family:var(--serif);font-weight:500;font-size:20px;margin:28px 0 12px}
.muted{color:var(--text-soft)}

/* superfici */
.card{background:var(--surface);border:1px solid var(--line);border-radius:var(--radius);padding:20px 22px;margin-bottom:18px;box-shadow:var(--shadow)}
.grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(220px,1fr));gap:16px}
.stat{background:var(--surface);border:1px solid var(--line);border-radius:var(--radius);padding:16px 18px;box-shadow:var(--shadow)}
.stat small{color:var(--text-soft);font-size:13px}
.stat b{display:block;font-family:var(--serif);font-weight:500;font-size:30px;margin-top:4px}

/* tabelle */
table{width:100%;border-collapse:collapse}
th,td{padding:11px 12px;border-bottom:1px solid var(--line);text-align:left;vertical-align:middle}
th{font-size:12px;font-weight:600;color:var(--text-faint);letter-spacing:.3px}
tr:last-child td{border-bottom:0}
tbody tr:hover td{background:var(--surface-2)}

/* pulsanti */
.btn{display:inline-flex;align-items:center;gap:6px;border:1px solid transparent;border-radius:var(--radius-sm);
  padding:8px 16px;font:600 14px var(--sans);cursor:pointer;background:var(--accent);color:var(--accent-ink);text-decoration:none;
  transition:background .12s,border-color .12s}
.btn:hover{background:var(--accent-hover)}
.btn.sec{background:var(--surface);color:var(--text);border-color:var(--line-strong)}
.btn.sec:hover{background:var(--surface-2)}
.btn.del{background:transparent;color:var(--err);border-color:var(--err-soft)}
.btn.del:hover{background:var(--err-soft)}
.btn.small{padding:5px 11px;font-size:13px}
.toolbar{display:flex;gap:12px;align-items:center;justify-content:space-between;margin-bottom:18px;flex-wrap:wrap}
.toolbar h1{margin:0}

/* messaggi */
.flash{padding:11px 16px;border-radius:var(--radius-sm);margin-bottom:14px;background:var(--ok-soft);color:var(--ok);border:1px solid transparent}
.flash.warn{background:var(--warn-soft);color:var(--warn)}
.flash.err{background:var(--err-soft);color:var(--err)}
.pending{background:var(--surface);border:1px solid var(--line-strong);border-radius:var(--radius);padding:10px 16px;margin-bottom:18px;
  display:flex;justify-content:space-between;align-items:center;gap:12px}

/* moduli */
form .row{display:grid;grid-template-columns:230px 1fr;gap:6px 22px;padding:14px 0;border-bottom:1px solid var(--line)}
form .row:last-of-type{border-bottom:0}
form .row label{font-weight:600;padding-top:8px;font-size:14.5px}
form .help{color:var(--text-faint);font-size:13px;margin-top:5px}
input[type=text],input[type=number],input[type=password],input[type=time],select,textarea{
  width:100%;max-width:540px;padding:9px 12px;border:1px solid var(--line-strong);border-radius:var(--radius-sm);
  font:inherit;color:var(--text);background:var(--surface)}
textarea{max-width:780px;min-height:96px;resize:vertical}
textarea.code{font-family:var(--mono);font-size:13px;min-height:210px;background:var(--surface-2)}
input:focus,select:focus,textarea:focus{outline:none;border-color:var(--text-faint);box-shadow:0 0 0 3px var(--accent-soft)}
a:focus-visible,button:focus-visible{outline:2px solid var(--text);outline-offset:2px}
input[type=checkbox],input[type=radio]{accent-color:var(--accent-hover);width:18px;height:18px;margin-top:9px}
input[type=file]{font:inherit;color:var(--text-soft)}
.rows-editor table{max-width:880px;margin-bottom:8px}
.rows-editor th{padding:4px 6px}
.rows-editor td{padding:4px 6px;border:0}
.rows-editor input,.rows-editor select{max-width:none}
.days label{font-weight:400;margin-right:8px;white-space:nowrap;display:inline-flex;align-items:center;gap:3px}
.days input{margin-top:0}

/* etichette */
.pill{display:inline-block;padding:2px 10px;border-radius:20px;font-size:12px;font-weight:600;background:var(--surface-2);color:var(--text-soft);border:1px solid var(--line)}
.pill.ok{background:var(--ok-soft);color:var(--ok);border-color:transparent}
.pill.no{background:var(--err-soft);color:var(--err);border-color:transparent}
.pill.y{background:var(--warn-soft);color:var(--warn);border-color:transparent}
.chips span{display:inline-block;margin:6px 6px 0 0;padding:3px 10px;border-radius:20px;background:var(--surface-2);border:1px solid var(--line);cursor:pointer;font-size:13px}
.chips span:hover{background:var(--accent-soft);border-color:var(--line-strong)}

code,pre{font-family:var(--mono);font-size:13px;background:var(--surface-2);border:1px solid var(--line);border-radius:6px;padding:1px 6px}
pre{padding:14px;overflow:auto}
.steps li{margin-bottom:10px}
.live-call{border:1px solid var(--line);border-left:4px solid var(--text);padding:10px 14px;margin:8px 0;background:var(--surface-2);border-radius:var(--radius-sm)}
img.wp{max-width:260px;border-radius:var(--radius-sm);border:1px solid var(--line);display:block;margin-bottom:8px}

/* accesso */
.login{max-width:400px;margin:14vh auto;padding:32px}
.login .brand{display:flex;align-items:center;gap:10px;font-family:var(--serif);font-size:24px;margin-bottom:22px}
.login .brand .dot{width:30px;height:30px;border-radius:9px;background:var(--accent);display:grid;place-items:center;color:var(--accent-ink);font:700 15px var(--sans)}
.login input{max-width:none}
.login .btn{width:100%;justify-content:center;padding:10px}

@media (max-width:860px){
  .layout{display:block}
  aside,.side-closed aside{width:auto;height:auto;position:static;border-right:0;border-bottom:1px solid var(--line)}
  .side-closed aside nav,.side-closed aside .new-btn,.side-closed aside .side-user{display:none}
  aside nav{flex-direction:row;flex-wrap:wrap;overflow:visible;min-height:0}
  .recent{display:none}
  main{padding:12px 16px 40px}
  .greet{font-size:28px}
  form .row{grid-template-columns:1fr}
}
.stat b .pill{font:600 12px var(--sans);vertical-align:middle}
.card{min-width:0;overflow-x:auto}

.prompt-field{display:flex;flex-direction:column;gap:8px;max-width:640px}
.pf-row{display:flex;gap:8px;align-items:center}
.pf-row select{flex:1}
.pf-new{display:flex;gap:8px;align-items:center;flex-wrap:wrap;font-size:13px}
.pf-new label.btn{cursor:pointer}
.pf-status{font-size:13px}
.pf-audio{width:100%;max-width:420px;height:36px}
.rows-editor td.pos{color:var(--text-faint);font-variant-numeric:tabular-nums;width:28px}
.rows-editor td.updown{white-space:nowrap}
.rows-editor td.updown .btn{padding:4px 8px}
.btn:disabled{opacity:.35;cursor:default}
.pill{white-space:nowrap}
.mode-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(220px,1fr));gap:12px;margin-bottom:10px}
.mode{display:flex;flex-direction:column;gap:6px;padding:14px 16px;border:1px solid var(--line-strong);border-radius:var(--radius);cursor:pointer;background:var(--surface)}
.mode input{margin:0 0 4px}
.mode b{font-size:15px}
.mode span{color:var(--text-soft);font-size:13.5px}
.mode:has(input:checked){border-color:var(--text);box-shadow:0 0 0 1px var(--text)}
h3.sub{font-size:14px;margin:0 0 8px}
label.check{display:flex;align-items:center;gap:8px;padding:5px 0}
label.check input{margin:0}
.card.notice ul{margin:0;padding-left:18px}
.card.notice li{margin-bottom:6px}

/* mappa dei flussi di chiamata */
.flow-tools{display:flex;gap:8px;align-items:center;flex-wrap:wrap}
.flow-tools select{width:auto;min-width:220px;padding:5px 10px;font-size:13.5px}
.flow-legend{display:flex;gap:18px;flex-wrap:wrap;font-size:13px;color:var(--text-soft);margin:4px 0 12px}
.flow-legend span{display:inline-flex;align-items:center;gap:7px}
.flow-legend i{display:inline-block;width:26px;height:0;border-top:2px solid var(--line-strong)}
.flow-legend .lg-on{border-top:2.5px solid var(--text)}
.flow-legend .lg-off{border-top:2px dashed var(--text-faint)}
.flow-legend .lg-info{border-top:2px dotted var(--text-faint)}
.flow-wrap{position:relative;display:flex;gap:0;background:var(--surface);border:1px solid var(--line);border-radius:var(--radius);overflow:hidden;
  height:calc(100vh - 230px);min-height:460px;box-shadow:var(--shadow)}
.flow-canvas{position:relative;flex:1;min-width:0;cursor:grab;touch-action:none;
  background-color:var(--surface-2);background-image:radial-gradient(var(--line) 1px,transparent 1px);background-size:22px 22px}
.flow-canvas.panning{cursor:grabbing}
.flow-canvas svg{display:block;width:100%;height:100%;user-select:none;-webkit-user-select:none}
.fl-node{cursor:pointer;transition:opacity .15s}
.fl-node rect{fill:var(--surface);stroke:var(--line-strong);stroke-width:1.2}
.fl-node:hover rect{stroke:var(--text-soft)}
.fl-node.sel rect{stroke:var(--text);stroke-width:2.2}
.fl-node:focus{outline:none}.fl-node:focus-visible rect{stroke:var(--text);stroke-width:2.2}
.fl-type{font:600 10.5px/1 var(--sans);letter-spacing:.06em;fill:var(--text-faint)}
.fl-title{font:600 14.5px/1 var(--sans);fill:var(--text)}
.fl-line{font:12.5px/1 var(--sans);fill:var(--text-soft)}
.fl-node.t-did rect,.fl-node.t-lang rect,.fl-node.t-season rect{fill:var(--accent);stroke:var(--accent)}
.fl-node.t-did .fl-title,.fl-node.t-lang .fl-title,.fl-node.t-season .fl-title{fill:var(--accent-ink)}
.fl-node.t-did .fl-type,.fl-node.t-did .fl-line,.fl-node.t-lang .fl-type,.fl-node.t-lang .fl-line,.fl-node.t-season .fl-type,.fl-node.t-season .fl-line{fill:var(--accent-ink);opacity:.72}
.fl-node.t-did.sel rect,.fl-node.t-lang.sel rect,.fl-node.t-season.sel rect{stroke:var(--text-faint);stroke-width:3}
.fl-node.t-hangup rect,.fl-node.t-vm rect{fill:var(--surface-2)}
.fl-state rect{fill:var(--ok-soft)}.fl-state circle{fill:var(--ok)}.fl-state text{font:600 11.5px/1 var(--sans);fill:var(--ok)}
.fl-state.no rect{fill:var(--warn-soft)}.fl-state.no circle{fill:var(--warn)}.fl-state.no text{fill:var(--warn)}
.fl-link path{fill:none;stroke:var(--line-strong);stroke-width:1.8;transition:opacity .15s}
.fl-link.on path{stroke:var(--text);stroke-width:2.4}
.fl-link.off path{stroke:var(--text-faint);stroke-dasharray:6 5}
.fl-link.info path{stroke:var(--text-faint);stroke-dasharray:2 4}
.fl-arrow{fill:var(--text-soft)}
.fl-label rect{fill:var(--surface);stroke:var(--line)}
.fl-label text{font:500 11.5px/1 var(--sans);fill:var(--text-soft)}
.fl-link.on .fl-label rect{fill:var(--accent);stroke:var(--accent)}.fl-link.on .fl-label text{fill:var(--accent-ink)}
svg.focus .fl-node:not(.hi){opacity:.35}
svg.focus .fl-link:not(.hi){opacity:.18}
svg.focus .fl-link.hi path{stroke:var(--text);stroke-width:2.6}
.flow-side[hidden]{display:none}
main:has(.flow-wrap){max-width:1680px}
.flow-side{width:330px;flex-shrink:0;border-left:1px solid var(--line);background:var(--surface);padding:16px 18px;overflow:auto}
.flow-side h2{margin:4px 0 6px;font-size:19px}
.flow-side #fs-lines p{margin:0 0 4px;font-size:13.5px}
.fs-head{display:flex;justify-content:space-between;align-items:center}
.fs-type{font-size:11px;font-weight:600;letter-spacing:.06em;text-transform:uppercase;color:var(--text-faint)}
.fs-edge{margin:0 0 12px}
.fs-edge label{display:block;font-size:12.5px;font-weight:600;color:var(--text-soft);margin-bottom:4px}
.fs-edge select,.fs-add-row select{width:100%}
.fs-fixed{padding:7px 10px;border:1px dashed var(--line-strong);border-radius:var(--radius-sm);font-size:14px}
.fs-add-row{display:grid;grid-template-columns:96px 1fr;gap:8px;margin-bottom:14px}
.fs-add-row .btn{grid-column:1/-1;justify-content:center}
.fl-empty{position:absolute;inset:0;display:grid;place-items:center;color:var(--text-soft);margin:0}
.fl-toast{position:fixed;left:50%;bottom:24px;transform:translateX(-50%);background:var(--accent);color:var(--accent-ink);padding:10px 16px;border-radius:10px;
  font-size:14px;box-shadow:var(--shadow);z-index:60;max-width:calc(100% - 32px)}
.fl-toast.warn{background:var(--warn-soft);color:var(--warn)}
@media (max-width:860px){
  .flow-wrap{flex-direction:column;height:auto}
  .flow-canvas{height:62vh;min-height:380px}
  .flow-side{width:auto;border-left:0;border-top:1px solid var(--line)}
}